by Sarah Acosta | Aug 30, 2018 | blog
Customer Service Automation Automated customer service is a method to provide customer support with the help of an automated system like Artificial Intelligence(AI), chatbot and others. It is an effective way to provide 24/7 support and reduce the cost of human...
by Sarah Acosta | Aug 22, 2018 | blog
Customer Engagement Strategies 2018 Presently, customer engagement strategies are the foremost priority of each business as they help to nurture the communication between the brand and prospects. According to research, it is 6 times more expensive to get a new client...
by Sarah Acosta | Aug 10, 2018 | blog
WAYS TO HAVE YOUR GREAT MESSAGE DELIVERED A great message that is used to interact with the clients has a deep impact on them. These are used to spread awareness regarding your products and services, for promotions and to get the attention of potential prospects. A...
by Sarah Acosta | Aug 3, 2018 | blog
CONVERSION RATE CALCULATIONS How to calculate the conversion rate? This is the big question and its answer must be known to every big and small business to examine the performance of the sales funnel. But we have to learn first what is a conversion? In simple words,...
by Sarah Acosta | Aug 3, 2018 | blog
Customer CONVERSATIONS 2018 Great customer conversations always connect clients and organizations through a strong bond. It’s a meaningful exchange of problems, solutions, suggestions, and feedback in a friendly environment. The basic purpose of customer...
by Sarah Acosta | Jul 30, 2018 | blog
Chat Support Challenges 2018 Chat support is a form of communication between customers and the representatives. In this, both parties should be present at the same time to engage in the conversation. Chat support has many forms- from traditional means to modern ones...
