Learn Exactly What is Inbound Marketing

Learn Exactly What is Inbound Marketing

HOW INBOUND MARKETING AFFECTS BUSINESS 2018   Inbound Marketing is a strategy in which a company attracts its leads through blogs, content marketing, SEO and social media. It’s a contented and cost-effective way to turn your qualified prospects into the regular...
Customer Services Engagement Trends 2018

Customer Services Engagement Trends 2018

Customer Services Trends 2018 In this modern and competitive era, customer service is much more than a sales journey. The customer prefers a business that provides the accurate services at the real time. It’s a great responsibility for the customer service to...
Classification of Leads of Interest in 2018

Classification of Leads of Interest in 2018

BUSINESS LEADS OF INTEREST 2018     In our daily lives, we show interest in many products or services offered by a brand but aren’t sure about purchasing. In such scenario, we are leads, whether we buy some products or not. A lead can be an individual or an...
Trends shaping the future of Customer Service

Trends shaping the future of Customer Service

76 % of the consumers say that they view customer service as the true test of how much a company values them. As a corollary of which 62 % of the consumers worldwide changed doing business with companies who did not live upto their expectation . Technology is evolving...
Why Facebook Chatbot Sucks .. (Kinda)  !

Why Facebook Chatbot Sucks .. (Kinda) !

  David Marcus announced the Messenger Platform which in his words would be used by businesses to build “deeper interactions with customers “  in a “contextual, convenient and delightful way”. There’s nothing new in the concept of Chat Bots .The concept of chat bot...