Managed Live Chat FOR Ecommerce
- Boost your online sales
- Provide shipping , returns and refund support
- Cross-sell / Up-sell to increase Avg. Order value
Why Managed Chat ?
Several Live Chat tools like Zopim, SnapEngage, LiveChatInc etc. are available today. SalesChat provides team of expert & dedicated live chat operators who are available 24/7 to answer customers queries on your website.
E-commerce support
Our managed chat services handle concerns such as returns, delivery, replacements in real time.
Cross Sell & Up Sell
Cart Abandonment
Product Support
Paid Ad Conversion
Customer Satisfaction

It’s about Your Business.
How are Chat Agents trained?
Before we start managing chat, our chat Agents are thoroughly trained on the ins and outs of your business. Chat Agent training is a 3 step process.
1. Business Analysis
2. On-Boarding
3. Review Chat Session
- Business Analysis 50%
- On-Boarding 25%
- Review Chat Session 25%

Business Analysis



On Boarding

Review Chat Session

“It required very little training and the Agents could handle my chat within 24 hours !
